Archive for March, 2008

Well it only took ChaCha fourteen months to figure out what everyone except ChaCha (and these guys) knew when it launched - search with a human guide as a business idea is ridiculously stupid.

The idea is that you do a search on ChaCha and a real person works with you via a chat interface to give you results. In theory those results would be better than Google. In reality, they weren’t (see image to right), and ChaCha still had to pay all those guides.

Today, according to an email sent to ChaCha’s guides titled “The Future Is Here,” they announced that guided search will be discontinued in favor of the one product they offer that isn’t monumentally dumb - mobile search. They claim that “new users are growing at a staggering rate every day” (most likely due to cell phone spamming).

So what happens to all the guides who worked on desktop search? Some of them, at least, can now apply for new positions on the mobile product.

The full email is below, and details of the company and their funding are here. Thanks Luke Kling for the tip.

(more…)

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261699639/

Perception, creativity and paint color

Written by on Monday, March 31st, 2008 in Ajax News.

Yesterday my wife Natasha and I stood in our unfinished condo deliberating paint colors. Closing day looms, and the developers require our color choices before they’ll finish their work. Our fondness for furniture aside, neither of us are interior designers or color mavens. So as we stood there in a white living room full of sawdust, we were stressing out big-time.

Fortunately one of our friends is an interior designer. We gave her a call and went back to the condo this evening. Within an hour, she took us from an intractable debate to a lovely solution. Given my line of work, I was as interested in her process as I was in the end result. How did she guide us to a beautiful color scheme when I, a supposed “designer,” couldn’t pick one color? What did she do differently?

The first thing she did is shed our preconceptions. “We can’t use a dark color in a small space” — not true. “We should have a different color in every room” — why’s that? “We don’t like [insert color]” — oh just give it a chance.

We had really boxed ourselves in with assumptions and myths, and I didn’t even realize it. She helped us forget these ideas and widen the space of possibilities. Next, instead of following abstract principles or assumptions, our designer looked closely at the colors that were already there. We looked at the colors of the cabinets, the dark wood floors, the surprising red touches in the light granite counters, and the green backsplash tiles. These were productive constraints, the kind you can juice. They reduced the possibility space in a way that was meaningful. Before long we had a palette of colors we loved, and a weight off our shoulders.

Creativity grows from constraints. But they need to be the right kind of constraints. The next time I think we “can’t” do something, I’ll try to remember my experience tonight and ask myself: Is this a meaningless preconception, or is it a productive fact I can work with? I know I’ll do better by focusing on the facts and leaving all other possibilities open.

Source: Signal vs. Noise
Original Article: http://www.37signals.com/svn/posts/942-perception-creativity-and-paint-color

YouTube RickRolls Users

Written by on Monday, March 31st, 2008 in Ajax News.


If you aren’t familiar with RickRolling - it’s when someone puts a link on website to something, but it actually takes you to a music video of Rick Astley’s “hit” song Never Gonna Give You Up.

YouTube is apparently RickRolling it’s own users on April 1. All of the featured videos for YouTube UK and YouTube Australia actually link to the Rick Astley video. We’ll see if YouTube.com does the same at midnight EST tonight, too.

This is ok, but not nearly as funny as if the YouTube team broke into the Google search servers and simply redirected Google.com to the video. Now that would be funny.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261652811/

When I started TechCrunch nearly three years ago it was meant to be little more than a hobby. I love startups, and writing about them was fun, not work. But since then this hobby has grown into a real business. We have a number of full and part time employees that need to get paid every two weeks, and advertisers/sponsors that we owe a certain level of professionalism towards. We’ve also acquired a number of other startups (plus this one, just announced). TechCrunch is a serious thing, and needs to be treated seriously by others. We demand some respect around here.

My own personal brand has risen over the years as well to the point where I believe I can say without hubris that I am a very important person. Forbes recently named me No. 2 on their list of web celebrities, for example, and Business Week says I’m one of the 25 most influential people on the web. I’ve also appeared in numerous JibJab videos. More details, if you care to read them, are on our about page. My agent has told me numerous times that I need to be more careful with how I leverage my personal brand, and to be aware of others who are using/abusing it for commercial reasons.

So we’ve been increasingly concerned about developments at Facebook over the last few months that allow advertisers to post ads using my picture and name to endorse their products without my explicit permission. I’ve received literally dozens of emails from readers asking me if I’m associated with Blockbuster’s Movie Clique application, or the new Jackass movie (no to both).

These ads appear in both the sidebar and in my friends’ news feeds. See examples below:

Our attorneys believe that the use of my image and name in third party advertising is a violation of my statutory and common law publicity rights (we’ve written explicitly about this issue before). Specifically, this leads to user confusion as to whether or not I am actually endorsing these products.

The key factor in determining whether a use is permitted or not in California (where I live) is Civil Code Section 3344, which was first enacted in 1971. California is perhaps more aggressive than any other state in protecting publicity rights because of the number of people engaged in the entertainment business. The law allows for recuperation of damages, attorney’s fees and injunctive relief, as well as unspecified punitive damages and statutory damages of $750/incident in the event a person’s “name, voice, signature, photograph, or likeness” is used “in any manner on or in products, merchandise, or goods, or for purposes of advertising or selling, or soliciting purchases of products, merchandise, goods or services, without such person’s prior consent.” There are additional common law remedies available to us as well.

Facebook will argue that users give permission in the terms and conditions. They also allow users to opt out of having their images placed in ads. Our lawyers say that’s a pretty good defense but that they can most likely win over a jury anyway if they focus more on emotional issues rather than the actual facts and legal precedent.

In truth, there hasn’t been much in way of actual damages to back up the lawsuit. But where we’ll really be able to stick it to Facebook is the $750 per incident statutory damages. It’s a stretch, but we’re going to argue that every impression of an ad that includes my name or likeness is an “incident.” Based on our calculations and recent comscore data, we estimate the number of impressions to be in the hundreds of thousands at the very least. Multiplying that number by $750 gets us to damages of at least $150 million.

At this point we’re prepared to settle the case for $25 million in Facebook stock (priced at the employee option price, not that ridiculous $15 billion Microsoft valuation), a small fraction of the amount we’ll almost certainly receive if this case goes to trial, plus guaranteed exclusives on all new Facebook product releases. A recent case involving Taster’s Choice, for example, had an award of $15.6 million in damages.

I am sad that this had to blow up to the point where we are publicly suing Facebook over the matter. We’ll be filing the lawsuit tomorrow along with a related civil case for assault and battery and infliction of emotional distress. In a round of negotiations over the lawsuit with Facebook led by Chief Privacy Officer Chris Kelly, things got out of hand. When our team of lawyers offered to settle for a mere $50 million, Kelly told me Facebook would “bury you and bury your crappy blog” if we filed the suit. He then threw his steaming hot triple soy latte espresso at me, which caused extensive second degree burns over the top half of my body. Later on, he also unfriended me.

Information provided by CrunchBase

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261593420/

Google Launches Future Search

Written by on Monday, March 31st, 2008 in Ajax News.

Google Australia launched Gday today, a new search engine that allows users to search a day in advance of real time:

Google spiders crawl publicly available web information and our index of historic, cached web content. Using a mashup of numerous factors such as recurrence plots, fuzzy measure analysis, online betting odds and the weather forecast from the iGoogle weather gadget, we can create a sophisticated model of what the internet will look like 24 hours from now.

We can use this technique to predict almost anything on the web – tomorrow’s share price movements, sports results or news events. Plus, using language regression analysis, Google can even predict the actual wording of blogs and newspaper columns, 24 hours before they’re written!

To rank these future pages in order of relevance, gDay™ uses a statistical extrapolation of a page’s future PageRank, called SageRank.

The technology behind Gday is called Mate, which stands for Machine Automated Temporal Extrapolation.

More here.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261572487/

Whisher: Metered Wi-Fi made easy

Written by on Monday, March 31st, 2008 in Ajax News.

wonk.jpgI’ve been meaning to post about Whisher for a while but they just launched some nice beta software so it seems like the right time. The company is based in Barcelona and they showed me their alpha code back in February. Now, however, they’re ready to go live.

Whisher is essentially a metered hotspot system. You use their plug-in and see various hotspots on the screen. Instead of seeing an encrypted hotspot called “FARGLEBOXR” you will see a useful name and a price per minute or hour. As a consumer, you know exactly what you’re paying and as a Wi-Fi provider you’ve got an easy-to-use system for allowing folks to hop on without buying secret code numbers at the counter. They’re offering white-box services to providers who can rebrand a Whisher hotspot or simple pay-as-you-go accounts for cybercafes, etc.

You can also share your Wi-Fi for free and then pick up other hotspots anywhere in the world, similar to FON. This, combined with micropayments model, makes for an interesting product. The product is available now for OS X and Windows. You can download it here. Coverage is fairly sparse in the U.S. but it’s considerably more robust overseas.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261563388/

Ping.fm Centralizes Status Updates, But Is It Enough?

Written by on Monday, March 31st, 2008 in Ajax News.

This morning I checked out Ping.fm, a fairly new service in the social network aggregation space that lets you update your status on several sites at once. So I can submit “Mark is brushing his teeth” to it and both my Facebook friends and Twitter followers will see the message.

The site, which is currently in private beta, launches a new iPhone version and WAP site today (1,000 of our readers can sign up here by entering code “techcrunch”). It works with Twitter, Facebook, Jaiku, Pownce, LiveJournal and Tumblr, with MySpace, Bebo and Friendster support coming soon.

Ping.fm works pretty much as you would expect. After signing into your various accounts, you can syndicate (or “spam”, as one other person in the office called it) your status to these services. My only beef is that there’s a 60 second lag between the time you submit your status and the time it shows up on these networks. Oh, and there’s no way to check your current status. But you can update your status in alternative ways, such as via email or IM message to a Gtalk or AIM bot.

As I was thinking about Ping.fm, however, I felt as though I had seen this done before. So I scrounged around a bit and found HelloTxt, which does essentially the same thing. And then I remembered that Socialthing, an activity aggregator we reviewed a few weeks ago, also lets you propagate your status from a centralized site - in addition to doing a lot more.

So Ping.fm is essentially a feature of Socialthing, although admittedly it does provide some extra goodies. The funny thing is, despite my preference for Socialthing over Friendfeed, these activity aggregators will also become features of social networks (we know Facebook has plans to make this happen). Where does that leave Ping.fm a year from now? Basically a feature of a feature.

To be fair, Ping.fm is a project being run by two guys in their part time. One of them, Ryan Merket, is also a loyal TechCrunch reader who created an RSS reader that displays our headlines within Facebook.

But I do think Ping.fm can be used as an example of a problem many Web 2.0 services face. They can fulfill a substantial need, work properly, and even possess a real business model - but if they can be easily replicated by a larger, more established player then they probably won’t survive in the long run. That’s my view at least, and it’s corroborated by the advice I heard once from another entrepreneur: “don’t build your business around a feature”.

Then again, people once thought Google was just a feature - nothing more than a search box. And it turned out they were so good at that feature that it became a sustainable product.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261557286/

Google Docs Inches Offline

Written by on Monday, March 31st, 2008 in Ajax News.

google-docs-logo.pngGoogle’s Web-based word processor, Google Docs, can now be used offline to view and edit documents in your browser. That means you no longer need to be connected to the Internet to write a letter or draft an agreement. When you connect again, all your changes are updated. Google Docs now joins Google Reader as a Web app that can work offline. Spreadsheets and Presentations are coming up next.

This offline capability has been a long time coming. Google Docs is finally taking advantage of Google Gears, a browser plugin for creating all sorts of offline apps which launched nearly a year ago. Using Google Gears, Zoho came out with an offline version of its Web-based word processor last August.

Is it me, or is innovation at Google slowing down?

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261540948/

Venture Capitalists Fight Back Against TheFunded

Written by on Monday, March 31st, 2008 in Ajax News.

TheFunded, a site where entrepreneurs can leave anonymous feedback about their experiences with venture capitalists, has created quite a stir on Sand Hill Road. Rarely do I meet with a VC without the subject of it coming up, and how unfair it is. The fact that the site is now publishing confidential term sheet clauses as well only exacerbates the angst.

Now VCs are fighting back. Someone has launched TheUnFunded, a site that works very much like TheFunded but let’s VCs share their opinions of the entrepreneurs they meet with. The site will officially launch tomorrow (4/1), but it’s live now:

Inspired by TheFunded.com’s ability to allow entrepreneurs to anonymously rate VC firms, we thought it was only fair that investors also be able to anonymously rate startups and entrepreneurs. So we decided to launch TheUnfunded to do just that.

Only investors that can prove their identity will be allowed to join TheUnfunded, where they can anonymously provide feedback on the startups that they’ve met with along a five point scale. The fund raising process is indeed a long, difficult one. From an investors perspective there was just no way to tell how much an entrepreneurs well-crafted story matched the reality of their business. Until now.

The VC behind the site reached out to me to tell me about it, but asked to remain anonymous for now. There’s already entertaining content on the site, though:

The founder arrived 10 minutes late — and began the meeting by telling me that he just came from Sequioa (yeah, right). He then proceeded to state (five times) that his company was the next Facebook.

Wow - this guy was clueless. He started his slide deck and went on autopilot. I think he spoke for 18 minutes straight without even looking to see if I was awake. But worse than his pitching skills is his knowledge of his industry and competitors. I named four competitive companies that he never heard of.

The founder arrived on time and hit on my receptionist. My assistant came to bring him back to the board room, and the founder hit on my assistant.

Information provided by CrunchBase

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/261534421/

Google Docs now runs offline with Gears

Written by on Monday, March 31st, 2008 in Ajax News.

Being able to have your documents stored up in the cloud, but also saved away for the time where you don’t have connectivity is important, and today the Google Docs team supports local service via Google Gears.

I have been using this ability for awhile, and I have personally seen a couple of side effects:

  • I boot up the computer at times in which I wouldn’t before hand as I know I can get access to this content (as well as Google Reader of course)
  • The experience is a lot faster even in a connected or slightly connected environment as it keeps working even if service is bumpy, say, on a Google Shuttle to work!

Having things continue to just work as you go in and out of service is a great feeling. You trust the system more.

If you are still new to Gears, Ben Lisbakken has published a tutorial that he has as a screencast. Take a peak and get up to speed.

Source: Ajaxian
Original Article: http://feeds.feedburner.com/~r/ajaxian/~3/261520025/google-docs-now-runs-offline-with-gears



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