GrandCentral Offline: If You Wanna Be A Phone Company, You Can’t Go Dead
Written by on April 13th, 2008 in Ajax News.
GrandCentral, Google’s $50 million phone company, has been down all morning (see overview of service here). And that means every single user who has started using their GrandCentral phone number isn’t able to receive any calls. Users are complaining on Twitter, and I’ve confirmed this as well by simply calling friends who use the service. Calls will not go through.
We’ve noted problems with the service in the past, but never a general outage. The site is down. The service is down. Everything appears to be offline.
If you want to be a phone company, and get your users to rely on you to manage all of your incoming calls, this simply cannot happen. There are undoubtedly going to be a lot of very upset homeless people this morning, as well as GrandCentral’s other users.
GrandCentral’s blog is offline as well. If Google wants users to take the service seriously in the future, they should make some kind of announcement on their main blog letting users know what happened and when they can expect the service to be back.
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Source: TechCrunch
Original Article: http://feeds.feedburner.com/~r/Techcrunch/~3/269515549/