People who sign up for free services tend to resent a company for trying to wring revenue from the business later.

—From All That Twitters May Not Be Gold, Analysts Say which claims “the Web 2.0 model of building a product and then figuring out how to monetize it has been largely debunked.”

Source: Signal vs. Noise
Original Article: http://www.37signals.com/svn/posts/1637-people-who-sign-up-for-free-services-tend

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